Cookie Policy

Last Updated: December 2024

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They allow websites to remember information about your visit and enhance your browsing experience. Cookies are widely used on the internet and are an essential part of how many websites function.

2. Why We Use Cookies

Fluxenon uses cookies and similar tracking technologies for several important purposes:

• Site Functionality: To enable core features like user login and course access
• User Preferences: To remember your settings, language, and personalization choices
• Security: To detect fraud and protect your account from unauthorized access
• Analytics: To understand how visitors use our site and improve user experience
• Marketing: To deliver relevant content and track campaign effectiveness
• Performance: To optimize site speed and functionality

3. Types of Cookies We Use

4. Essential vs. Non-Essential Cookies

4.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as:

• User authentication and login
• Session management
• Security and fraud prevention
• Site navigation
• Content delivery

Essential cookies cannot be disabled without breaking website functionality. No consent is required for essential cookies.

4.2 Non-Essential Cookies

These cookies enhance user experience but are not strictly necessary:

• Analytics cookies (Google Analytics, Mixpanel)
• Marketing cookies (Facebook Pixel, Google Ads)
• Preference cookies (language, theme selection)
• Social media cookies (sharing functionality)

Non-essential cookies require your consent before being set. You can opt-out at any time.

5. Third-Party Cookies

We use third-party services that may set their own cookies:

• Google Analytics: Tracks site usage and user behavior to help us improve services
• Payment Processors: Facilitate secure payment transactions
• Email Marketing: Track email open rates and click-through rates
• Social Media: Enable social sharing and platform integration

These third parties have their own cookie policies. Please review their privacy statements for more information about their data practices.

6. How to Manage Cookies

6.1 Browser Controls

Most web browsers allow you to control cookies through settings:

• Google Chrome: Settings → Privacy and Security → Cookies and other site data
• Mozilla Firefox: Preferences → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and Website Data
• Edge: Settings → Privacy → Clear browsing data

6.2 Cookie Preferences

When you first visit Fluxenon, a cookie banner will appear. You can:

• Accept all cookies (including analytics and marketing)
• Accept only essential cookies
• Customize your cookie preferences

6.3 Opt-Out Options

You can opt out of specific tracking services:

• Google Analytics Opt-Out
• Digital Advertising Alliance
• Network Advertising Initiative

7. Cookie Duration

Cookies have different lifespans:

• Session Cookies: Automatically deleted when you close your browser
• Persistent Cookies: Remain on your device for a specified period (days, months, or years)
• Tracking Cookies: May persist for up to 2 years for analytics and marketing purposes

8. Impact of Disabling Cookies

9. Do Not Track

Some browsers include a "Do Not Track" (DNT) feature. While Fluxenon respects this signal, we cannot guarantee all third-party services will honor it. If you have DNT enabled and experience issues, you may need to adjust your privacy settings.

10. International Cookies

If you access Fluxenon from outside Thailand, your cookie preferences and data may be processed and stored in Thailand according to this policy. By using our services, you consent to this international data transfer.

11. Updates to Cookie Policy

Fluxenon may update this Cookie Policy to reflect changes in cookie practices, technology, or legal requirements. We will notify you of significant changes by posting an updated policy on our website. Your continued use of our services after updates constitutes your acceptance of the new policy.

12. Contact Us

If you have questions about our cookie practices or need assistance managing your preferences:

13. Additional Resources

For more information about cookies and privacy:

• Fluxenon Privacy Policy
• All About Cookies
• ICO Cookie Guidance

14. Disclaimer

This Cookie Policy is provided for informational purposes. While we strive to be accurate, we make no warranties regarding the completeness or accuracy of this document. This policy is subject to change at any time.